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Do you ship COD?
No – we do not ship COD.
April 21, 20160 -
Can you ship to P.O. Boxes?
We can ship to any P.O. Box address using the USPS only. UPS will not deliver to P.O. Boxes.
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Can you ship internationally? Outside of the United States?
Grateful J’s does not ship internationally; we only accept orders shipped to a location in the United States.
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Can I ship my order to another address?
Yes, You can choose to ship your order to another address. Just choose “Use another Address” during the checkout...
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How can I return or exchange an item purchased online?
Please contact sales@gratefuljs.com for a “Return request form” *Please note this form must be included with the product being...
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How long will shipping take?
Depending on the area you live and choice of delivery, shipping times will vary.
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What can I do if I haven’t received my refund yet?
Generally bank credits are completed and posted immediately. If you haven’t received a refund with-in 3 business days please...
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Why is my payment being declined online?
Your billing address and/or zip code does not match what is on file with your financial institution. Your CVV...