{"id":2166,"date":"2014-12-23T18:23:52","date_gmt":"2014-12-23T23:23:52","guid":{"rendered":"https:\/\/gratefuljs.com\/?page_id=2166"},"modified":"2016-09-26T21:59:48","modified_gmt":"2016-09-27T02:59:48","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/gratefuljs.com\/payment-policy\/","title":{"rendered":"Payment Policy"},"content":{"rendered":"<h3><strong>PAYMENT METHODS<\/strong><\/h3>\n<ul>\n<li>Visa<\/li>\n<li>Master Card<\/li>\n<li>American Express *<\/li>\n<li>Discover<\/li>\n<\/ul>\n<h4><\/h4>\n<h4>Grateful J&#8217;s Fraud Prevention Policy Requirements<\/h4>\n<ol>\n<li>\u00a0Proof of age will be required to receive any website purchase<\/li>\n<li>\u00a0Identification Cards should be emailed to sales@gratefuljs.com<\/li>\n<li>\u00a0*All orders being paid with an American Express credit card be shipped to the billing address listed for the card being used.<\/li>\n<li>\u00a0<u>Grateful J&#8217;s reserves the right to cancel and refund any order where concern for fraud is high.<\/u><strong><br \/>\n<\/strong><strong><br \/>\n<\/strong><\/p>\n<h2><\/h2>\n<\/li>\n<\/ol>\n<p id=\"128\"><strong>Do you accept Paypal?<\/strong><\/p>\n<p>Yes, we do accept Paypal. \u00a0Please contact sales@gratefuljs.com<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What if I choose to cancel my order? \u00a0\u00a0<\/strong><\/p>\n<p>Contact us by\u00a0email sales@gratefuljs.com\u00a0with your order number ASAP.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"134\"><strong>What is your Privacy Policy?<\/strong><\/p>\n<p>We do not share your information with anyone, ever. Read our Privacy Policy\u00a0<a href=\"http:\/\/gratefulj.wpengine.com\/privacy-policy\/\">HERE<\/a><\/p>\n<p>&nbsp;<\/p>\n<p id=\"135\"><strong>Do you offer discreet billing?<\/strong><\/p>\n<p>Your billing statement will show a charge from Grateful J&#8217;s LLC.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"136\"><strong>Do I have to pay sales tax?<\/strong><\/p>\n<p>You only pay sales tax if your item is being shipped to Florida.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"137\"><strong>I need a copy of my receipt\/invoice.<\/strong><\/p>\n<p>Please contact us at sales@gratefuljs.com<\/p>\n<p>&nbsp;<\/p>\n<p id=\"138\"><strong>When will my refund credit appear on my account?<\/strong><\/p>\n<p>You should see a refund post to your account 1-4 business days after the refund is issued. This may depend on your banks policies.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"139\"><strong>When will my credit card be charged?<\/strong><\/p>\n<p>Your card will be charged when you place your order.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"141\"><a><strong>How do I use a coupon?<\/strong><\/a><\/p>\n<p>Either on your shopping cart or on the checkout page, enter your coupon code into the \u201cEnter Coupon Code Here\u201d field.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"144\"><strong>I cannot complete my transaction because of an \u201cAVS Mismatch\u201d or \u201cGateway error\u201d. What does this mean?<\/strong><\/p>\n<p>Grateful J&#8217;s\u00a0provides our clients with a very strict and secure checkout system to ensure each purchase is authentic and non-fraudulent. If you did not receive an order invoice number, then your attempted transaction was rejected. The &#8220;AVS Mismatch&#8221; or &#8220;Gateway Error&#8221; is a direct result of incorrect or mismatched billing information being used to complete the purchase.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"145\"><strong>What can I do to correct and resolve the \u201cAVS mismatch\u201d or \u201cGateway error\u201d?<\/strong><\/p>\n<p>The billing information you entered for your order has to absolutely match the information your credit or debit card company has on file for you. Street address, phone number and email address have to be perfectly matched for the transaction to go through successfully. Use only standard abbreviations such as \u201cSt, Ter, Ct, Blvd or Ave.\u201d Any variations in billing information from what your card issuer has on record for your account will be rejected as a failed transaction. Each failed transaction attempt will result in a temporary pending charge to the listed account used. The account will never be charged the pending amount and all pending charges will take up to 24 hours to be released from the account. We highly recommend contacting your Bank or Credit Card Company to confirm all information is accurate before placing your order. If you are required to update your information with your card company, it will take 24 hours for the new billing information to be confirmed in the national database.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>If you have a specific question or concern you can <a title=\"Contact\" href=\"https:\/\/gratefuljs.com\/contact\/\">contact us<\/a> before purchase for clarification.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PAYMENT METHODS Visa Master Card American Express * Discover Grateful J&#8217;s Fraud Prevention Policy Requirements \u00a0Proof of age will be required to receive any website purchase \u00a0Identification Cards should be emailed to sales@gratefuljs.com \u00a0*All orders being paid with an American Express credit card be shipped to the billing address listed for the card being used. \u00a0Grateful J&#8217;s reserves the right [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/pages\/2166"}],"collection":[{"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/comments?post=2166"}],"version-history":[{"count":0,"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/pages\/2166\/revisions"}],"wp:attachment":[{"href":"https:\/\/gratefuljs.com\/wp-json\/wp\/v2\/media?parent=2166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}